USD

SHIPPING

Shipping Policy

At Love Sal, we are committed to providing a smooth, reliable, and transparent shipping experience. Below you'll find information about our processing times, shipping timelines, tracking, and other important shipping details.

Order Processing

Processing Time: 1–3 business days (Monday–Friday)
Orders placed on weekends or holidays will begin processing on the next business day.
During new launches, major sales, holidays, or other high-volume periods, processing times may be slightly extended.
If there is a significant delay with your order, we'll reach out via email.

Shipping & Delivery

Destination	Estimated Transit Time	Shipping Cost
United States	2–5 business days	Free Shipping

Estimated Delivery Time: 3–8 business days (Processing Time + Shipping Time)

Please note that delivery estimates are not guaranteed and may vary depending on the carrier and destination.

Shipping Carriers

To ensure your order arrives safely and quickly, we ship with trusted carriers including:

USPS
UPS
DHL (select shipments)

Tracking information will be emailed to you as soon as your order ships.

Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to begin updating after you receive your shipping confirmation.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at:

Email: Sally@LoveSal.com

Please note:

We cannot guarantee order changes or cancellations once processing has begun.
Orders that have already shipped cannot be canceled and must follow our Return Policy.
If a cancellation is approved before shipment, refunds are issued as store credit or subject to a 10% restocking fee, in accordance with our cancellation policy.

Shipping Issues

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Love Sal is not responsible for lost or stolen packages. If your package cannot be located after delivery, we recommend contacting the shipping carrier directly to file a claim.

Incorrect Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply to resend the order.

Delivery Delays

Occasionally, shipping delays may occur due to circumstances outside of our control, including:

Severe weather
Carrier delays
High holiday shipping volume
Natural disasters
Other unforeseen logistical disruptions

We appreciate your patience should these situations arise.

Address Changes

If you need to update your shipping address, please contact us immediately at Sally@LoveSal.com.

While we'll do our best to accommodate your request, address changes cannot be guaranteed once an order has entered processing or has shipped.

Undeliverable Packages

Orders returned to Love Sal because of:

Invalid or incomplete addresses
Multiple failed delivery attempts
Refused deliveries

may require additional shipping charges before being reshipped.

Holiday Shipping

During busy shopping periods—including Black Friday, Cyber Monday, Christmas, and other major sales events—processing and carrier transit times may be longer than usual.

We recommend placing holiday orders early whenever possible.