If you are not 100% satisfied with your order, we accept returns of unworn, unwashed, undamaged or defective merchandise purchased on our site in exchange of store credit. The customer is responsible for return shipping costs.
- All returns must be postmarked within 14 days of receiving the item.
- Any reduced-price items of 35% off or more or merchandise marked “SALE" or "Final Sale" cannot be returned.
- Body Suits are final sale.
- Bralettes are final sale.
- Accessories are final sale.
- Unfortunately, you will not receive credit if items are defected and/or not in original condition + a shipping fee will be charged to your account in order to ship the item(s) back to you.
- Please make sure your order meets our return criteria and is not a final sale item before you complete your return!
- Follow the instructions on this link to request your return or exchange: https://lovesal.com/a/returns
- *If you are sent a pre-paid label, the cost will be deducted from your store credit.
- Please allow 3-4 business days for our warehouse to receive your return, and 7-10 business days for our return department to process your return and store credit.
- You will receive an online store credit via email. This store credit will be applied to the original email and account your purchase was made on.